Legal
Terms of Service
Terms governing file viewing, SaaS workspaces, storage, collaboration and sharing on viewer.run.
Effective date: 2026-05-25
1. Purpose and acceptance
These terms govern the services supplied by 지엑스소프트 (“Company”) through viewer.run. By creating an account or using a server-side feature, you agree to these terms and applicable policies.
2. Service scope
- Browser-based viewing of supported CAD, 3D, office document, PDF, SVG and ICO files.
- Local viewing, supported remote URLs, server storage, download and file management.
- Layer controls, zoom, measurement, export, comparison and printing where the selected viewer supports them.
- Organization workspaces, collaboration, sharing, audit and administrative tools according to plan entitlements.
- Unsupported formats or server conversion features are not promised unless expressly shown as available in the product.
3. Accounts, workspaces and authority
- You must provide accurate account information and protect your credentials.
- Workspace owners and administrators manage invitations, roles and access. They must have authority to act for their organization.
- You may not access another user’s files, workspace or administrative functions without permission.
- External sharing links must be distributed only to intended recipients and managed with appropriate expiry and permissions.
4. Local and server files
- Local files are processed in the browser and are not stored by the Company unless you explicitly upload them or invoke a server feature.
- Server files may include the original name, size, storage reference, uploader, thumbnails and compatibility metadata required to provide the service.
- You must hold the rights and permissions needed to upload, view and share every file.
- Rendering may differ from the originating application because of browser, font, SHX, format-version or feature limitations. Verify critical decisions against the source file and an authoritative tool.
5. Plans and Team trial
- Free, Pro, Team and Enterprise plans have different storage, version, sharing, collaboration and security entitlements shown on the pricing page.
- Local viewing remains available regardless of plan; server storage, collaboration, sharing and security controls are entitlement-limited.
- A creator may start one card-free 14-day Team trial with up to five trial seats.
- At trial expiry or after a downgrade, over-limit data is not automatically deleted. The workspace may become read-only while viewing and download remain available.
6. Prices, billing and activation
- Displayed public prices include VAT. Pro costs KRW 19,000 monthly or KRW 190,000 annually. Team costs KRW 39,000 per active seat monthly or KRW 390,000 per active seat annually.
- Annual prices equal ten monthly payments. The active seat quantity determines the Team amount.
- Monthly and annual subscriptions automatically renew for the same term at the then-disclosed price unless cancellation is scheduled before the next renewal date.
- Paid entitlements start only after confirmed payment or explicit manual activation by an administrator.
- If online billing is unavailable, a plan request remains pending until an administrator confirms its term and activation.
- Card numbers and CVC values are processed by the displayed payment provider and are not stored by viewer.run.
7. Renewal, cancellation, payment failure and refunds
- Your subscription page displays the billing interval, service term, next renewal, payment status and scheduled cancellation.
- You may schedule cancellation before renewal and withdraw that request before it takes effect. Scheduled cancellation applies at the end of the current service term.
- After payment failure, the Company may retry payment or provide a grace period. When the grace period expires, the workspace may become read-only without deleting data.
- Refund eligibility and amount depend on actual use, the payment method, applicable law and the published refund policy. An approved full refund is returned through the original payment provider.
- Payment and contract records may be retained where required by law or reasonably necessary to resolve disputes.
8. Prohibited conduct
- Uploading or sharing confidential, copyrighted or personal data without authority.
- Abusive automation, denial-of-service activity, quota evasion or security testing without authorization.
- Attempting privilege escalation, cross-workspace access or circumvention of plan limits.
- Using the service in violation of law, these terms or published operational policies.
9. Availability and responsibility
- The Company may limit service to maintain security, comply with law, respond to incidents or address a material breach.
- The service is a review aid and does not replace authoritative CAD, engineering, legal or safety review.
- To the extent permitted by law, the Company is not responsible for file contents, third-party rights or business decisions except where loss results from its willful misconduct or gross negligence.
10. Company and contact
- Service
- viewer.run
- Company
- 지엑스소프트
- Representative
- 최영구
- Business registration
- 853-44-00368
- Address
- 인천광역시 미추홀구 경인로 351 9층 V24
- Phone
- 010-4404-1523
- whitecalvin@gxsoft.co.kr
- Support hours
- 평일 10:00~17:00, 공휴일 제외
11. Changes, governing law and disputes
- Effective date
- 2026-05-25
- Changes
- Material changes will be announced through the service, email or another appropriate channel before they take effect.
- Governing law and disputes
- Applicable law and the competent courts determine disputes. Mandatory consumer protections continue to apply.